The Exam Results Helpline is preparing for another busy August helping stressed-out students and their families as 2018’s major exam announcements approach. The team of career advice experts provide free, specialised information, help and guidance to students who have higher or lower exam results than expected and want to know what to do next.
The helpline number 0808 100 8000 opens in Scotland first on August 7, when Higher, Advanced Higher, National and Scottish Baccalaureate results are announced and closes North of the Border on August 15.
The helpline number 0800 100 900 will then open for students in the rest of the UK on August 16, the day A Level results are issued and closes on August 30 following GCSE results day. Follow on advice will be available from The National Careers Service to anyone that requires it after the 30 August.
Students make the bulk of the calls, but a third are parents reviewing options for their children. Students should give them a call if they’re looking for information on:
- skills, qualifications and subject choices
- re-sits and re-marks
- sixth form, college, university and other higher education / further education choices
- gap years
- moving away from home
- vocational learning routes including diplomas, apprenticeships, SVQs and NVQs
- careers, employment and setting up in business
A full timetable of open hours is provided below:
| Exam results helpline, delivered by Skills Development Scotland 0808 100 8000 | |
| Date | Opening hours |
| 7 – 8 August | 08:00 - 20:00 |
| 9-15 August | 09:00 - 17:00 |
| Exam results helpline, delivered by the National Careers Service for the rest of the UK: 0800 100 900 | |
| 16-30 August | 08:00 – 22:00 |
After the 30 August, support will remain available through the National Careers Service helpline which is open from 08:00 – 22:00 seven days a week.
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